Frequently Asked Questions

Do I have to pay for a survey and is there any obligation to buy?

No, the survey is completely free with no follow up sales calls. We’ll provide you with all the information you need and leave you to make the next move.

How much does it cost to run a stairlift and keep it charged?

Stairlifts are incredibly economical to run as they are battery powered. Typically, this can be as low as just 65p a month.

Can I contact you if I have a problem?

Yes – we offer a 24/7 call out service via our professional engineers. Please see our Service Aftercare section for more details.

Will I deal with the same people during my purchase through to installation?

An advantage of using a small, friendly business like ours means that you will liaise with the same people throughout your purchase. Our staff will work closely with you so there’s no being passed from pillar to post as can be the case with larger organisations.